frequently asked questions

Help & booking


how can we help you?

If you have any questions about our services, check out our FAQs section to see if we have the answer. Still can’t find what you’re looking for, hit the contact button below to be taken to the section with our contact details. You can reach us by phone, email, or on social media. 

We have sanitizers in place provided in the traveling vehicle for your safety. Please bring your own face mask.

Yes, please. We advise all our guests to have their masks on in the vehicle, for their safety and that of others.

Most accommodation facilities are pet friendly, please check to ensure you’re able to bring your buddy along!

Please ensure you have a handy sanitizer, and a face mask for your safety and that of others. Remember to bring your camera to capture beautiful moments, sunglasses and binoculars to bring in the beautiful wild surrounding up close!

We accept card payments. Please note that resident (citizen) package rates vary slightly from non-resident (International) package rates. 

Ready to go?

Let's Book your adventure!

For all bookings, we ask you to please complete the booking form. One of our team will get back to you via email to finalize your dates, ask any remaining questions you may have, and arrange for a security deposit once you are happy with your package. We aim to get back to all enquiries within 48 hours. Thank you!

New adventure !

Speak to us


Nairobi, Kenya.

Contact us

Phone: +254 723021962

+254 722846512


our hours

MON-FRI 08:00 – 00:00
SAT-SUN 10:00 – 23:00